Cleveland & Northeast Ohio
Your business grew. Your systems should too.
TLH Services helps busy business owners organize the work happening behind the scenes—from systems and customer management to bookkeeping, invoicing, and marketing—so less gets missed and running the business feels manageable again.
Sound familiar?
If you're running a growing business, chances are at least a few of these hit close to home.
We take care of what runs behind your business.
TLH Services works behind the scenes to organize, simplify, and manage the operational and administrative side of your business—the stuff that's necessary but constantly gets pushed to the back burner.
We're not a virtual assistant or a call center. We identify where your business is losing time, leads, and money, build better systems, and can stay on to support what we've built. Services are customized to what your business actually needs—not forced into a preset package.
See How It WorksBuild the infrastructure your business has been missing.
Business Systems & Operations
Most growing businesses are running on improvised systems—or no systems at all. We assess how your business currently operates, identify where things are breaking down, and build the processes, tools, and workflows that let you run a tighter operation.
- CRM selection, setup & customization
- Customer database organization
- Lead intake systems & online request forms
- Workflow design & pipeline management
- Templates, automations & software integrations
- Process improvement & administrative systems
- Reporting & ongoing system maintenance
The behind-the-scenes work that keeps your business moving.
Back-Office Support
Once the systems are in place, we can stay on to run them. We handle the ongoing administrative work that keeps your operation organized—without replacing your field team, estimators, or customer-facing staff.
- Lead & pipeline oversight
- Customer record management
- Contract & document administration
- Completed-job invoicing
- Accounts receivable & payment tracking
- Administrative follow-up & reporting
- Database maintenance & task oversight
Clean books. Clear picture. No midnight spreadsheets.
Bookkeeping & Financial Administration
We handle the financial record-keeping that keeps your business organized and your CPA happy. This isn't tax advice or legal counsel—it's practical, accurate bookkeeping that gives you a clear view of where your money is going.
- Transaction organization & categorization
- Account reconciliation
- Financial record organization
- Invoicing & accounts receivable tracking
- Financial reporting support
- Cleanup projects for disorganized books
- Customized bookkeeping & financial admin services
Get found. Stay visible. Turn attention into work.
Marketing & Digital Presence
We focus on practical marketing that generates leads and keeps your business visible to the right people—not trendy campaigns that look good but don't produce results. And we connect your marketing directly to your CRM so leads don't get lost.
- Google Business Profile management
- Social media management & content planning
- Business profile updates & optimization
- Promotional campaigns
- Paid advertising campaign management
- Review-generation systems
- Lead-generation funnels connected to your CRM
How it works
No complicated onboarding. No forcing your business into a preset package. Just a straightforward process that starts with understanding your operation.
Find the friction.
We review how your business currently operates and identify where time, leads, money, and momentum are getting lost.
Build what's missing.
We put the right systems, processes, and administrative support in place — customized to how your business actually works.
Keep it running.
We can stay on to manage what we've built, so the back office stays organized and you stay focused on the work.
Built for businesses like yours.
TLH works best with owner-operated businesses where the owner is still doing the work, managing the team, and trying to keep the back office from falling apart — all at the same time. If that's you, we should talk.
TLH works best with owner-operated businesses where the owner is still doing the work, managing the team, and trying to keep the back office from falling apart — all at the same time. If that's you, we should talk.
Ready to get the back office under control?
Tell us what's taking up too much of your time. We'll have a straight conversation about whether we can help.
Let's Talk About Your BusinessNo sales pitch. Just a straight conversation.